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24/24 Premium Assistance

AYUMI, by your side throughout your journey

Thanks to our team of bilingual French-speaking experts based in Japan, your trip has never been more reassuring. AYUMI Voyage supports you every step of the way during your stay.

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Our phone assistance service

AYUMI Voyage phone assistance includes:

  • A direct line to your dedicated travel advisors, who know every detail of your itinerary and your needs.

  • Tourist assistance: booking changes, spontaneous recommendations, lunch suggestions, and more.

  • Emergency assistance: help finding a doctor or hospital, vehicle issues, and other urgent situations.

You can choose between standard phone assistance and 24/7 premium assistance.

Assistance Standard

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  • Disponibilité de vos conseillers : 9h à 18h du lundi au vendredi

  • Inclue de base dans tous nos circuits

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Cherry on top

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AYUMI Voyage is a Japan-based agency. This means we work directly with certified translators, ensuring fast, reliable service whenever you need it.

Our recommadations
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Spend the day with a guide and uncover all the hidden gems of each destination.

Tour Guide
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Spend the evening with a local guide who will introduce you to the must-try specialties of the region.

Food Tour
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Enhance your trip with unforgettable visits to museums, theme parks, and so much more.

Museums | Theme Parks
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